Legal
Privacy Policy
Last updated March 16, 2026
Welcome to anecNote.
AnecNote is a student documentation platform designed to help educators capture observations, document learning, organize evidence of student growth, and create meaningful educational records. Our platform is used by teachers, school leaders, counselors, learning support teams, specialists, and other authorized educational professionals to document learning in a secure, organized, and efficient way. Certain features are powered by Anec Assist, our optional artificial intelligence technology, which helps educators prepare documentation more efficiently while ensuring that educators remain responsible for reviewing and approving all content before it becomes part of a student’s educational record.
We recognize that the information entrusted to anecNote is both personal and sensitive. Educational documentation may include information about children, classroom activities, developmental progress, learning experiences, educator observations, photographs, voice observations, reports, and other records created to support teaching and learning. Protecting that information is fundamental to our mission. We are committed to handling personal information responsibly, maintaining appropriate administrative, technical, and organizational safeguards, and being transparent about how information is collected, used, stored, shared, retained, and protected.
1. Introduction
This Privacy Policy explains how anecNote AI (”anecNote,” “we,” “our,” or “us”) collects, uses, processes, stores, shares, and safeguards personal information when you access or use the anecNote mobile application, web workspace, website, customer support services, and any other products or services that reference this Privacy Policy (collectively, the “Service”). It also explains the choices available to users, the responsibilities shared between anecNote and educational organizations, and the rights that individuals may have under applicable privacy laws.
This Privacy Policy applies to individuals who interact with anecNote, including educators, school administrators, counselors, learning support professionals, specialists, and other authorized users. It also applies to visitors who browse our website, create an account, contact our support team, subscribe to our communications, or otherwise interact with the Service. Different obligations may apply depending on whether anecNote is provided directly to an individual educator or through a school, district, or other educational organization. Where appropriate, those distinctions are explained throughout this Privacy Policy.
When anecNote is used by a school or educational organization, the school generally determines what student information is collected, how it is used, who may access it, and how long it is retained. In those circumstances, anecNote provides and supports the technology used to deliver the Service while processing information on behalf of the educational organization in accordance with applicable agreements and laws. Additional information about our role in handling educational records is provided later in this Privacy Policy.
We encourage you to read this Privacy Policy carefully before using the Service. By creating an account, accessing, or using anecNote, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy or our data practices, you should discontinue use of the Service.
This Privacy Policy should be read together with our Terms of Service and our Education Privacy policy, which provide additional information about the use of the Service, student data, and the responsibilities of educators and educational organizations.
2. Definitions
For the purposes of this Privacy Policy, the following terms have the meanings set out below. Unless otherwise indicated, singular terms include the plural and vice versa.
“anecNote”, “we,” “our,” or “us” refers to anecNote AI, the company that develops, operates, and provides the anecNote platform and related services.
“Service” refers to the anecNote mobile application, web workspace, website, customer support services, and any other products, features, or services that reference or are governed by this Privacy Policy.
“User” means any individual authorized to access or use the Service. Users may include teachers, school leaders, administrators, counselors, learning support professionals, specialists, nurses, or other authorized educational personnel, as well as individual educators who subscribe directly to the Service.
“Organization” means a school, school district, childcare center, educational institution, or other organization that provides or authorizes access to the Service for its personnel.
“Account” means a registered anecNote account used to access the Service.
“Personal Information” means any information that identifies, relates to, describes, or could reasonably be linked to an identifiable individual. Depending on applicable law, Personal Information may include names, email addresses, account identifiers, device information, online identifiers, or other information associated with a specific person.
“Student Information” means any information relating to an identifiable student that is entered into, uploaded to, generated within, or otherwise processed through the Service. Student Information may include observations, learning documentation, photographs, voice recordings, reports, learning stories, assessment information, developmental notes, attachments, and related educational records.
“Educational Record” refers to any documentation created, maintained, or stored through the Service that forms part of a student’s educational documentation or learning history, regardless of whether it constitutes an “education record” under applicable law.
“Content” means any information submitted, uploaded, recorded, generated, or stored through the Service, including text, photographs, audio recordings, documents, reports, learning stories, comments, attachments, and other materials.
“Anec Assist” refers to anecNote’s optional artificial intelligence features that assist users with drafting observations, organizing documentation, generating summaries, identifying potential follow-up opportunities, suggesting educational insights, and supporting other documentation workflows. Anec Assist provides recommendations only and does not make educational, behavioral, disciplinary, grading, placement, or safeguarding decisions on behalf of educators or educational organizations.
“Processing” means any operation performed on information, whether by automated or manual means, including collecting, recording, organizing, structuring, storing, adapting, retrieving, using, transmitting, disclosing, combining, restricting, deleting, or destroying information.
“Third-Party Service Provider” means a company or organization that performs services on behalf of anecNote to help operate, secure, maintain, or improve the Service. Examples include cloud infrastructure providers, payment processors, authentication providers, analytics providers, customer support platforms, and artificial intelligence service providers.
“Applicable Privacy Laws” means the privacy, education, consumer protection, and data protection laws and regulations that apply to the use of the Service based on the jurisdiction of the User or Organization. These may include, where applicable, laws governing educational records, children’s privacy, consumer privacy, and international data protection.
3. Who We Are
AnecNote is developed and operated by anecNote AI, an educational technology company dedicated to helping educators document learning in a way that is secure, efficient, and meaningful. Our platform is designed to support teachers, school leaders, counselors, learning support professionals, specialists, and educational organizations by providing tools to capture observations, organize evidence of learning, and create high-quality educational documentation.
Our mission is to reduce the administrative burden associated with student documentation while supporting professional judgment, educational reflection, and evidence-based decision-making. Through features such as voice observations, photo documentation, learning stories, progress reports, and Anec Assist, we aim to help educators spend less time managing paperwork and more time supporting student learning.
AnecNote is intended for use by authorized educational professionals and organizations. The Service is not designed for direct use by children or students as end users. Students do not create or manage anecNote accounts, and we do not knowingly collect personal information directly from children through the Service. Information relating to students is provided by authorized educators or educational organizations for legitimate educational purposes and is processed in accordance with this Privacy Policy, our agreements with educational organizations, and applicable laws.
Depending on how the Service is provided, anecNote may act either as a service provider processing information on behalf of a school or educational organization, or as a service provider to an individual educator using the platform independently. Our responsibilities may differ depending on the nature of the relationship, but our commitment to protecting personal information remains the same.
4. Scope of This Privacy Policy
This Privacy Policy applies to the collection, use, disclosure, storage, and protection of personal information by anecNote in connection with the use of the Service. It governs information processed through the anecNote mobile application, web workspace, website, customer support services, communications, and any other products, features, or services that reference this Privacy Policy.
This Privacy Policy applies whether you access anecNote as an individual educator, through a school or educational organization, or as another authorized user of the Service. It also applies to individuals who visit our website, create an account, contact our support team, subscribe to our communications, participate in product research, attend webinars or events, or otherwise interact with anecNote.
The Service is designed primarily for educational professionals and organizations. While anecNote processes information relating to students as part of providing the Service, students are not the intended users of the platform and do not create accounts or interact directly with the Service. Information relating to students is provided and managed by authorized educators or educational organizations for legitimate educational purposes.
This Privacy Policy applies to personal information regardless of the format in which it is collected or processed, including information submitted through text, voice observations, photographs, uploaded files, reports, learning stories, support requests, surveys, and other interactions with the Service. It also applies to information collected automatically through the operation of the Service, such as device information, usage data, authentication records, and diagnostic information, as described later in this Privacy Policy.
This Privacy Policy does not apply to third-party websites, applications, platforms, or services that are not owned or controlled by anecNote, even if they are linked to or integrated with the Service. These third parties maintain their own privacy policies and data handling practices, and we encourage you to review those policies before providing personal information. Examples may include payment processors, identity providers, cloud storage services, or other third-party tools that interact with the Service.
This Privacy Policy also does not govern information that has been irreversibly anonymized or aggregated so that it can no longer reasonably be used to identify an individual. Where information has been de-identified in accordance with applicable law, it may be used for purposes such as improving the Service, measuring platform performance, conducting research, generating statistical reports, and developing new features.
If additional privacy notices, school agreements, or product-specific terms apply to a particular feature or service, those notices will supplement this Privacy Policy. In the event of a conflict between this Privacy Policy and a separate written agreement between anecNote and an educational organization, the applicable agreement will govern to the extent of the conflict for that organization.
5. Our Role in Processing Information
The way anecNote processes information depends on how the Service is provided. In many cases, anecNote is made available through a school, school district, childcare center, or other educational organization. In other cases, the Service may be used directly by an individual educator through a personal subscription. Although these arrangements differ, anecNote is committed to protecting personal information in accordance with this Privacy Policy and applicable privacy laws.
Processing Relationships
The following table summarizes the typical roles and responsibilities when using anecNote.
| Scenario | Organization’s Role | anecNote’s Role |
|---|---|---|
| School or District Subscription | Determines why and how educational information is collected and managed; authorizes users; establishes retention requirements; responds to applicable privacy requests. | Provides and operates the Service, processes information on behalf of the organization, secures the platform, and supports authorized users. |
| Individual Educator Subscription | Individual educator determines how they use the Service while remaining responsible for complying with school policies, contractual obligations, and applicable laws. | Provides and operates the Service, secures the platform, and processes information necessary to deliver the requested features. |
When anecNote is provided through an educational organization, the organization generally determines:
- What student information is collected.
- Why the information is collected.
- Which users may access the information.
- How long records should be retained.
- When records should be deleted or exported.
AnecNote processes information only as necessary to provide the Service, consistent with applicable agreements, documented instructions, and applicable law.
Responsibilities of Educational Organizations
Educational organizations are responsible for ensuring they have the appropriate authority to collect, use, and disclose information through the Service. This includes responsibilities such as:
- Authorizing educators and staff to access the platform.
- Managing user permissions and access.
- Establishing appropriate retention schedules.
- Responding to requests from students, parents, or guardians where required by law.
- Ensuring their use of anecNote complies with applicable educational and privacy requirements.
Responsibilities of Individual Educators
Educators who subscribe directly to anecNote remain responsible for ensuring that their use of the Service complies with applicable school policies, employment obligations, professional standards, and legal requirements. Independent educators should not upload or process information that they are not authorized to collect or maintain.
Ownership of Educational Records
Educational documentation created through the Service, including observations, learning stories, reports, photographs, voice observations, documentation, and related records, remains under the control of the educator or educational organization that created or submitted it, subject to applicable agreements and law.
AnecNote does not claim ownership of educational records created by users.
How anecNote Uses Information
AnecNote processes information solely to:
- Provide and operate the Service.
- Secure and maintain the platform.
- Generate reports and documentation requested by users.
- Deliver optional Anec Assist features.
- Respond to customer support requests.
- Improve the reliability, accessibility, and performance of the Service.
- Comply with applicable legal obligations.
AnecNote does not:
- Sell student information.
- Use student information for advertising.
- Build advertising profiles from educational records.
- Make educational, disciplinary, behavioral, safeguarding, grading, or placement decisions on behalf of educators.
All recommendations generated by Anec Assist are subject to review and approval by an authorized educator before they become part of a student’s educational record.
Shared Responsibility
Protecting educational information is a shared responsibility between educational organizations and anecNote.
| Educational Organization | anecNote |
|---|---|
| Determines how educational records are used. | Provides the secure technology used to manage those records. |
| Controls user access and permissions. | Protects the platform through technical and organizational safeguards. |
| Determines retention and deletion requirements. | Implements deletion and retention requests where applicable. |
| Responds to most student or family privacy requests. | Assists organizations in fulfilling lawful privacy requests when appropriate. |
6. Information We Collect
The information anecNote collects depends on how the Service is used, the features you choose to access, and whether the Service is provided through an educational organization or an individual subscription. Some information is provided directly by users, some is generated through the normal operation of the Service, and some is collected automatically to maintain security, improve performance, and provide requested features.
The categories below describe the types of information we may collect or process.
6.1 Account Information
When you create an account or when an account is created for you by an educational organization, we may collect information necessary to identify you and provide access to the Service.
| Full name |
|---|
| Email address |
| Password (stored in encrypted or hashed form where applicable) |
| Profile photograph (optional) |
| Organization or school name |
| Job title or role |
| Country and time zone |
| Preferred language |
| Account preferences and settings |
6.2 Student Information
Authorized educators and educational organizations may create and manage records relating to students through the Service.
Depending on how anecNote is used, Student Information may include:
| Student name |
|---|
| Student identifier assigned by the school |
| Class or homeroom |
| Grade level |
| Learning observations |
| Developmental notes |
| Learning stories |
| Progress reports |
| Assessment documentation |
| Learning goals |
| Follow-up actions |
| Tags, labels, and categories |
| Attachments associated with educational documentation |
6.3 Voice Observations
When users choose to record voice observations, anecNote may process:
- Audio recordings.
- Speech transcriptions.
- AI-generated documentation drafts.
- Time and date of the recording.
- Recording duration.
- Related educational metadata selected by the educator.
Voice recordings are processed only to provide the requested documentation features. AI-generated drafts remain editable and require educator review before they become part of an educational record.
6.4 Photo Documentation
Users may choose to upload or capture photographs as part of educational documentation.
Photographs may include:
- Student work.
- Classroom learning experiences.
- Learning environments.
- Educational materials.
- Other images intentionally captured by authorized educators.
Where supported, anecNote may remove unnecessary image metadata before storing uploaded photographs to help protect privacy.
6.5 Learning Stories, Reports, and Documentation
AnecNote processes educational documentation created by authorized users, including:
- Learning stories.
- Progress reports.
- Weekly summaries.
- Documentation notes.
- Reflections.
- Evidence of learning.
- Developmental observations.
- AI-assisted drafts.
- Attachments included by educators.
These records remain under the control of the educator or educational organization responsible for creating them.
6.6 Information Collected Automatically
Like most modern online services, anecNote automatically collects certain technical information when the Service is used.
| Category | Examples |
|---|---|
| Device Information | Device model, operating system, browser type, app version |
| Network Information | IP address, approximate location derived from IP, network type |
| Usage Information | Features used, navigation events, session duration |
| Authentication Information | Login history, authentication events, failed login attempts |
| Performance Information | Crash reports, diagnostics, error logs |
| Security Information | Device identifiers, fraud prevention signals, suspicious activity logs |
We use this information to maintain the security, reliability, and performance of the Service.
6.7 Cookies and Similar Technologies
When you use the anecNote website or web workspace, we may use cookies and similar technologies to:
- Maintain your session.
- Remember your preferences.
- Authenticate users.
- Improve website functionality.
- Measure website performance.
- Understand product usage.
- Protect against fraud and abuse.
Additional information about cookies is provided in Section 10 of this Privacy Policy.
6.8 Communications
When you contact anecNote or communicate with us, we may collect information such as:
- Support requests.
- Email correspondence.
- Feedback.
- Feature requests.
- Survey responses.
- Webinar registrations.
- Event participation.
- Other communications you choose to send us.
6.9 Information from Third Parties
Depending on how you access the Service, anecNote may receive limited information from trusted third parties, including:
| Source | Examples |
|---|---|
| Authentication providers | Name, email address, profile identifier |
| Payment providers | Subscription status, transaction confirmation |
| Educational organizations | Account provisioning information |
| Analytics providers | Aggregated usage statistics |
| AI service providers | Information required to process requested AI features |
We only collect information from third parties when necessary to provide the Service or where you have authorized the connection.
6.10 Information We Do Not Intentionally Collect
AnecNote is designed for educational documentation and is not intended to collect unnecessary sensitive personal information.
Unless specifically required for legitimate educational purposes, users should not upload or store information such as:
- Government-issued identification numbers.
- Financial account information.
- Payment card information.
- Medical records unrelated to educational documentation.
- Biometric identifiers.
- Highly sensitive personal information unrelated to student learning or educational support.
If such information is uploaded inadvertently, users should promptly remove it or contact their educational organization or anecNote Support for assistance where appropriate.
7. How We Use Information
AnecNote uses personal information only for legitimate educational, operational, security, and legal purposes related to providing and improving the Service. The way information is used depends on the features selected by users, the type of account, and whether the Service is provided through an educational organization or an individual subscription.
The table below summarizes the primary purposes for which we process information.
| Purpose | Examples of Information Used |
|---|---|
| Provide the Service | Account information, student information, educational documentation |
| Authenticate Users | Account credentials, login history, security identifiers |
| Generate Educational Documentation | Observations, voice recordings, photographs, learning stories, reports |
| Operate Anec Assist | Voice observations, documentation drafts, educator prompts, uploaded content selected for AI processing |
| Customer Support | Support requests, account details, diagnostic information |
| Security & Fraud Prevention | Device information, authentication logs, IP address, security events |
| Service Improvement | Product usage analytics, aggregated statistics, performance metrics |
| Billing & Subscription Management | Subscription information, payment confirmations, invoices |
| Legal & Regulatory Compliance | Information required to comply with applicable laws or lawful requests |
The following sections describe these purposes in greater detail.
7.1 Providing the Service
We use personal information to create and manage user accounts, authenticate authorized users, synchronize information across devices, save educational documentation, generate reports, maintain user preferences, and provide the features and functionality requested by educators and educational organizations.
Without processing this information, anecNote would not be able to deliver the core services expected by users.
7.2 Educational Documentation
AnecNote processes educational information to help authorized users document student learning, organize evidence of progress, prepare observations, generate reports, create learning stories, maintain documentation histories, and support educational workflows.
The Service is designed to assist educators in documenting learning more efficiently while preserving educator ownership and professional judgment.
7.3 Artificial Intelligence Features
When users choose to use Anec Assist, selected information may be processed to:
- Generate documentation drafts.
- Improve writing clarity.
- Organize observations.
- Summarize educational information.
- Suggest documentation categories.
- Recommend follow-up opportunities.
- Generate learning stories.
- Assist with report preparation.
Anec Assist provides recommendations only. AI-generated content is never automatically added to a student’s educational record and must always be reviewed, edited where appropriate, and approved by an authorized educator.
7.4 Communication
We may use contact information to communicate with users regarding:
- Account verification.
- Password resets.
- Service notifications.
- Subscription information.
- Product updates.
- Customer support.
- Security alerts.
- Changes to legal documents.
Where required by law, users may choose whether to receive promotional or marketing communications. Essential service-related communications cannot generally be disabled while an account remains active.
7.5 Security and Platform Protection
We process information to protect the Service, our users, and educational organizations by:
- Verifying user identities.
- Detecting unauthorized access.
- Preventing fraud and abuse.
- Monitoring suspicious activity.
- Investigating security incidents.
- Maintaining audit logs.
- Protecting the integrity of educational records.
These activities help ensure the confidentiality, integrity, and availability of the Service.
7.6 Improving the Service
We continually evaluate how anecNote is used in order to improve reliability, accessibility, usability, and performance.
Examples include:
- Identifying application errors.
- Measuring feature adoption.
- Improving platform performance.
- Enhancing accessibility.
- Developing new functionality.
- Evaluating documentation workflows.
Whenever practical, we use aggregated or de-identified information for product improvement rather than identifiable personal information.
7.7 Billing and Account Administration
Where applicable, information is processed to:
- Manage subscriptions.
- Process payments.
- Generate invoices.
- Prevent payment fraud.
- Maintain licensing records.
- Verify plan eligibility.
- Respond to billing inquiries.
Payment card information is generally processed by authorized third-party payment providers and is not stored directly by anecNote.
7.8 Legal Obligations
We may process information where necessary to:
- Comply with applicable laws and regulations.
- Respond to lawful legal requests.
- Enforce our agreements.
- Protect the rights, safety, or property of anecNote, educational organizations, users, or others.
- Establish, exercise, or defend legal claims.
7.9 What We Do Not Use Information For
We believe educational information should be used only to support education and the operation of the Service.
Accordingly, anecNote does not use student information to:
- Sell personal information.
- Build advertising or marketing profiles.
- Deliver targeted advertising based on student behavior.
- Make automated decisions about grading, placement, discipline, safeguarding, or educational interventions without educator involvement.
- Train publicly available artificial intelligence models using customer educational records without authorization.
Any future use of information that is materially different from the purposes described in this Privacy Policy will be communicated to users in accordance with applicable law before those changes take effect.
8. Anec Assist and Artificial Intelligence
AnecNote includes optional artificial intelligence (“AI”) features known as Anec Assist. These features are designed to support educators by reducing the time required to prepare educational documentation while preserving professional judgment and educator oversight.
Anec Assist is intended to assist, not replace, the expertise of educators. AI-generated content is provided as a drafting and productivity tool. Educators remain responsible for reviewing, editing, verifying, and approving all AI-generated content before it becomes part of a student’s educational record or is shared with others.
The use of Anec Assist is optional. Users may choose whether to use AI-powered features, and many core features of the Service remain available without AI assistance.
8.1 How Anec Assist Uses Information
When an educator requests an AI-assisted feature, Anec Assist processes only the information necessary to complete that request.
Depending on the feature being used, this may include:
| Feature | Information That May Be Processed |
|---|---|
| Voice Documentation | Audio recordings, speech transcriptions, educator prompts, selected student information |
| Photo Documentation | Uploaded photographs, educator prompts, related educational context |
| Documentation Drafts | Notes, observations, learning objectives, selected educational records |
| Learning Stories | Approved observations, educator instructions, supporting documentation |
| Progress Reports | Documentation selected by the educator for inclusion in the report |
| Educational Insights | Documentation and educational records chosen by the educator for analysis |
Only the information required to generate the requested response is processed.
8.2 Human Review
All AI-generated content must be reviewed and approved by an authorized educator before it becomes part of a student’s educational documentation.
Educators should verify:
- Accuracy.
- Completeness.
- Educational appropriateness.
- Context.
- Professional judgment.
- Compliance with school policies.
AI-generated content should be treated as a draft rather than a final educational record.
8.3 What Anec Assist Does Not Do
Anec Assist is designed to support educational documentation. It does not independently make decisions regarding students.
Anec Assist does not:
- Assign grades.
- Determine academic achievement.
- Recommend student placement.
- Make disciplinary decisions.
- Identify safeguarding concerns without educator review.
- Replace educator judgment.
- Communicate directly with students or families.
- Create official educational records without educator approval.
Educational decisions remain the responsibility of qualified educators and educational organizations.
8.4 AI Service Providers
To provide Anec Assist, anecNote may use trusted third-party artificial intelligence providers to process information submitted by users.
These providers process information only as necessary to deliver the requested AI functionality and are contractually required to protect information in accordance with applicable agreements and legal requirements.
A current list of significant service providers is available in Appendix A – Subprocessors and may be updated from time to time as our infrastructure evolves.
8.5 Improving AI Features
AnecNote continually improves Anec Assist to increase the quality, reliability, accessibility, and usefulness of AI-generated documentation.
Where possible, improvements are based on:
- Aggregated platform usage statistics.
- De-identified performance metrics.
- User feedback.
- Error analysis.
- Product testing.
- Quality assurance activities.
We seek to minimize the use of identifiable personal information for AI improvement activities wherever practical and appropriate.
8.6 Responsible AI Principles
AnecNote is committed to developing and deploying AI responsibly within educational environments.
Our approach is guided by the following principles:
| Principle | Our Commitment |
|---|---|
| Human Oversight | Educators remain responsible for all educational decisions and documentation. |
| Transparency | Users are informed when AI is being used to generate or assist with content. |
| Privacy | AI processes only the information necessary to perform the requested task. |
| Security | AI features operate within the same security framework as the rest of the Service. |
| Accountability | AI-generated content remains subject to educator review before use. |
| Continuous Improvement | We regularly evaluate AI performance to improve quality, reliability, and safety. |
8.7 AI Limitations
Artificial intelligence may occasionally produce incomplete, inaccurate, or inappropriate responses. Educators should exercise professional judgment when reviewing AI-generated content and should not rely solely on AI when making decisions relating to student learning, wellbeing, behavior, assessment, or educational support.
Where an AI-generated response appears inaccurate or inappropriate, users should edit or disregard the content and may report the issue to anecNote to help us improve the Service.
9. Voice Observations, Photographs, and Media
AnecNote allows authorized users to create, upload, and manage media as part of educational documentation. Media features are designed to help educators efficiently capture evidence of learning while maintaining appropriate privacy, security, and educator control.
Media submitted through the Service is processed only for legitimate educational purposes and in accordance with this Privacy Policy, applicable agreements with educational organizations, and applicable law.
9.1 Voice Observations
Voice observations allow educators to document learning by recording spoken observations instead of typing notes.
When a user records a voice observation, anecNote may process:
| Information Processed | Purpose |
|---|---|
| Audio recording | Capture educator observations |
| Speech transcription | Convert spoken words into editable text |
| Recording duration | Support recording management |
| Recording timestamp | Organize documentation chronologically |
| Selected student and class information | Associate documentation with the appropriate educational record |
| AI-generated draft (when requested) | Assist educators in preparing documentation |
Voice recordings are processed only to provide the requested functionality. Transcriptions and AI-generated drafts remain editable, and educators are responsible for reviewing and approving all content before it becomes part of a student’s educational record.
9.2 Photographs
Authorized users may upload or capture photographs to document learning experiences, student work, classroom activities, or other educational evidence.
Depending on how the Service is used, photographs may include:
- Student work and projects.
- Learning activities.
- Classroom environments.
- Educational materials.
- Other documentation intentionally captured by educators.
Photographs should only be uploaded where the educator or educational organization has the appropriate authority to do so.
9.3 Image Processing
When users request AI-assisted image features, uploaded photographs may be processed to:
- Generate educational observations.
- Describe visible learning activities.
- Assist with documentation.
- Support report preparation.
- Generate learning stories.
- Identify educational themes selected by the educator.
Image processing occurs only when initiated by an authorized user.
9.4 Media Metadata
Digital photographs and audio recordings may contain technical metadata generated by the recording device.
Where supported by the Service, anecNote may remove or limit unnecessary metadata before storing uploaded media. Examples of metadata that may be removed include:
- GPS or precise location information.
- Camera identifiers.
- Device-specific metadata not required to operate the Service.
Certain technical information necessary for processing, synchronization, security, or troubleshooting may still be retained.
9.5 Storage and Security
Voice recordings, photographs, and other uploaded media are stored using security measures designed to protect confidentiality, integrity, and availability.
Media may be protected through measures such as:
- Encryption during transmission.
- Encryption at rest where supported.
- Secure cloud storage.
- Access controls based on user permissions.
- Authentication requirements.
- Audit logging of access and administrative actions.
Access to media is limited to authorized users with appropriate permissions.
9.6 Offline Capture
Certain anecNote features allow educators to capture observations while internet connectivity is unavailable.
When offline capture is supported:
- Media may be temporarily stored on the user’s device.
- Synchronization occurs once a network connection becomes available.
- Local data is handled in accordance with the security capabilities of the operating system and application.
- Users remain responsible for protecting devices used to access the Service.
Temporary local storage is intended solely to support uninterrupted educational documentation.
9.7 Retention and Deletion
Voice recordings, photographs, and other media remain associated with the educational documentation created by authorized users until they are deleted, exported, or otherwise managed in accordance with the retention settings established by the educator or educational organization.
Retention periods are described in greater detail in Section 13 (Data Retention and Deletion) and Appendix B (Data Retention Schedule).
9.8 User Responsibilities
Because media may contain sensitive educational information, users should exercise professional judgment before capturing or uploading content.
Authorized users are responsible for ensuring that:
- Media is collected for legitimate educational purposes.
- They have appropriate authorization to capture or upload the content.
- Uploaded media complies with applicable school policies and legal requirements.
- Media does not include unnecessary personal or sensitive information unrelated to the educational purpose.
- AI-generated descriptions are reviewed for accuracy before they are used in educational documentation.
The protection of student privacy is a shared responsibility between educational organizations, educators, and anecNote.
10. Cookies, Analytics, and Similar Technologies
When you use the anecNote website or web workspace, we may collect certain information automatically through cookies and similar technologies. These technologies help us operate the Service, remember user preferences, improve performance, understand how the Service is used, and protect the security of our platform.
Cookies are small text files that are stored on your device when you visit a website. Similar technologies, such as local storage, software development kits (SDKs), web beacons, and pixels, may also be used to provide comparable functionality within our website or applications.
The information collected through these technologies generally does not include the content of educational documentation. Instead, it is used to support the operation, security, and continuous improvement of the Service.
10.1 Information Collected Automatically
Depending on how you access the Service, anecNote may automatically collect technical information such as:
| Category | Examples |
|---|---|
| Device Information | Device model, operating system, browser type, browser version, screen resolution, application version |
| Network Information | IP address, internet service provider, approximate geographic location derived from IP, network type |
| Usage Information | Pages visited, features used, session duration, navigation paths, clicks, timestamps |
| Authentication Information | Login events, session identifiers, authentication status, failed login attempts |
| Performance Information | Crash reports, diagnostic information, application errors, loading times |
| Security Information | Device identifiers, fraud detection signals, suspicious activity logs |
This information helps us maintain the reliability, availability, and security of the Service.
10.2 Types of Cookies We Use
The table below summarizes the categories of cookies and similar technologies that may be used by anecNote.
| Cookie Type | Purpose | Can It Be Disabled? |
|---|---|---|
| Essential Cookies | Enable core functionality such as authentication, security, and session management. | No. These cookies are required for the Service to function. |
| Functional Cookies | Remember user preferences such as language, accessibility settings, and interface preferences. | Yes, in most browsers. |
| Analytics Cookies | Help us understand how visitors use the website so we can improve performance and usability. | Yes. |
| Performance Cookies | Measure loading times, feature performance, and system reliability. | Yes. |
Essential cookies are necessary to provide the Service and cannot generally be disabled without affecting core functionality.
10.3 Analytics
AnecNote uses analytics tools to better understand how users interact with the Service and to improve the overall user experience.
Analytics information may help us:
- Measure feature usage.
- Identify application errors.
- Improve website performance.
- Understand navigation patterns.
- Evaluate accessibility improvements.
- Monitor service reliability.
- Improve documentation workflows.
Whenever practical, analytics information is aggregated or de-identified before it is used for reporting or product improvement.
10.4 Web Beacons and Similar Technologies
Our website, emails, or other communications may include technologies such as web beacons, pixels, or similar tools that help us understand whether communications have been opened, links have been clicked, or services are functioning correctly.
These technologies help us:
- Measure the effectiveness of service communications.
- Improve website functionality.
- Diagnose technical issues.
- Maintain platform security.
They are not used to monitor the educational activities of students.
10.5 Managing Cookies
Most web browsers allow users to manage or disable cookies through their browser settings.
Depending on your browser, you may be able to:
- View stored cookies.
- Delete existing cookies.
- Block future cookies.
- Receive notifications before cookies are stored.
- Restrict third-party cookies.
Please note that disabling certain cookies may affect the availability or functionality of portions of the Service.
10.6 Do Not Track Signals
Some web browsers provide a “Do Not Track” (“DNT”) setting that allows users to indicate a preference regarding online tracking.
Because there is currently no universally accepted standard for interpreting DNT signals, anecNote does not respond differently to browser-based DNT requests. We continue to monitor developments in privacy standards and may update our practices if a widely adopted standard emerges.
10.7 Third-Party Technologies
Certain third-party service providers that support the operation of anecNote may also use cookies or similar technologies as part of providing services such as authentication, analytics, payment processing, content delivery, customer support, or application monitoring.
These providers are permitted to process information only as necessary to provide services on our behalf and in accordance with applicable agreements and legal requirements.
Additional information about our service providers is available in Appendix A – Subprocessors.
10.8 Mobile Applications
Some technologies described in this section apply only to the anecNote website or web workspace.
Within the anecNote mobile application, comparable functionality may be provided through secure local storage, application identifiers, device tokens, operating system services, or software development kits rather than traditional browser cookies.
These technologies are used solely to support authentication, application functionality, synchronization, security, and performance, and are not used to deliver third-party behavioral advertising based on student information.
11. How We Share Information
AnecNote values the confidentiality of educational records and personal information. We do not sell personal information or student information, and we do not disclose educational records for advertising or unrelated commercial purposes.
Information is shared only when necessary to provide the Service, when directed by an authorized user or educational organization, to comply with legal obligations, or as otherwise described in this Privacy Policy.
The following table summarizes the circumstances in which information may be shared.
| Recipient | Purpose |
|---|---|
| Educational organizations | To provide the Service and enable authorized access to educational records. |
| Authorized users | To support collaboration within an educational organization based on assigned permissions. |
| Third-party service providers | To operate, secure, maintain, and improve the Service. |
| AI service providers | To process AI-assisted requests initiated by authorized users. |
| Payment providers | To process subscriptions and billing transactions. |
| Legal authorities | When required by law or to protect rights, safety, or security. |
| Business successors | In connection with a merger, acquisition, restructuring, or sale of assets, subject to applicable legal obligations. |
11.1 Educational Organizations
When anecNote is used by a school, district, childcare center, or other educational organization, educational records and related information may be shared with authorized personnel within that organization in accordance with permissions established by the organization.
Examples may include:
- Classroom teachers.
- School administrators.
- Learning support professionals.
- Counselors.
- Specialists.
- Nurses.
- Other staff members authorized by the educational organization.
Access is controlled through user roles and permissions established by the educational organization.
11.2 Authorized Users
Information may be shared among authorized users when necessary to support educational collaboration, documentation, reporting, student support, or other legitimate educational purposes.
Users may only access information for which they have been granted appropriate authorization.
11.3 Third-Party Service Providers
AnecNote works with carefully selected third-party providers that help us operate and support the Service.
These providers may perform services such as:
- Cloud hosting.
- Data storage.
- Authentication.
- Payment processing.
- Customer support.
- Email delivery.
- Infrastructure monitoring.
- Application security.
- Artificial intelligence processing.
- Analytics and performance monitoring.
Third-party providers are permitted to process information only on our behalf and only for the purposes necessary to provide their services. They are contractually required to maintain appropriate confidentiality and security measures.
A current list of significant providers is maintained in Appendix A – Subprocessors.
11.4 Artificial Intelligence Providers
When a user chooses to use Anec Assist, information selected by the educator may be processed by trusted third-party AI providers solely to generate the requested response.
AI providers process information only as necessary to perform the requested AI functionality and are not authorized to use educational records for unrelated purposes under our agreements with them.
Additional information regarding AI processing is provided in Section 8 – Anec Assist and Artificial Intelligence.
11.5 Payment Providers
Subscription payments are processed by authorized third-party payment providers.
Depending on the payment method, these providers may receive information such as:
- Account identifier.
- Subscription plan.
- Transaction amount.
- Billing information.
- Payment confirmation.
AnecNote does not store complete payment card numbers on its own systems.
11.6 Legal Requirements
We may disclose information where we believe disclosure is necessary to:
- Comply with applicable laws or regulations.
- Respond to lawful court orders, subpoenas, or legal processes.
- Protect the rights, property, or safety of anecNote, educational organizations, users, or others.
- Detect, investigate, or prevent fraud, abuse, security incidents, or unlawful activity.
- Enforce our agreements or protect our legal interests.
Where permitted by law, we may seek to limit the scope of such requests and disclose only the information reasonably necessary to comply.
11.7 Business Transfers
If anecNote undergoes a merger, acquisition, corporate reorganization, financing transaction, or sale of all or substantially all of its assets, personal information may be transferred as part of that transaction.
Any successor organization will remain bound by applicable privacy obligations, contractual commitments, and applicable law regarding previously collected information.
Where required by law, we will provide notice before such a transfer becomes effective.
11.8 With Your Direction or Consent
We may share information when an authorized user or educational organization instructs us to do so or where consent has been provided, when required by applicable law.
Examples include:
- Exporting documentation.
- Sharing reports.
- Integrating with approved third-party services.
- Responding to user-authorized requests.
11.9 Information We Do Not Share
Except as described in this Privacy Policy, anecNote does not:
- Sell personal information.
- Sell student information.
- Share educational records for advertising purposes.
- Share student information with data brokers.
- Use student information for cross-context behavioral advertising.
- Disclose educational records for unrelated commercial purposes.
12. International Data Transfers
AnecNote is headquartered in the United States and may process personal information in the United States and other countries where we, our affiliated companies, or our trusted third-party service providers operate.
Because the Service is available internationally, personal information may be transferred to, stored in, or processed outside the country in which it was originally collected. These transfers may occur when users access the Service from different countries or when our infrastructure and service providers operate across multiple jurisdictions.
We take appropriate measures to ensure that personal information transferred internationally continues to receive an appropriate level of protection consistent with this Privacy Policy, our contractual commitments, and applicable privacy laws.
12.1 Why Information May Be Transferred Internationally
International transfers may occur for purposes including:
- Hosting and operating the Service.
- Secure cloud storage.
- User authentication.
- Customer support.
- Artificial intelligence processing.
- Data backup and disaster recovery.
- Security monitoring.
- Performance monitoring.
- Infrastructure maintenance.
Transfers are limited to what is reasonably necessary to provide the requested services.
12.2 Our Safeguards
Where personal information is transferred internationally, anecNote implements safeguards designed to protect that information.
Depending on the circumstances, these safeguards may include:
| Safeguard | Purpose |
|---|---|
| Contractual agreements | Require service providers to protect personal information and process it only for authorized purposes. |
| Technical security measures | Protect information during transmission, storage, and authorized access. |
| Organizational controls | Restrict access to authorized personnel and support secure operational practices. |
| Vendor assessments | Evaluate service providers for appropriate privacy and security practices before engagement. |
| Ongoing monitoring | Periodically review providers and internal practices to maintain appropriate protections. |
These safeguards are intended to maintain the confidentiality, integrity, and availability of personal information regardless of where it is processed.
12.3 Transfers Requested by Educational Organizations
Educational organizations may choose to use anecNote from countries outside the United States.
By using the Service, educational organizations acknowledge that information may be processed in jurisdictions where anecNote or its trusted service providers operate, subject to the safeguards described in this Privacy Policy and any applicable agreements between the organization and anecNote.
Where additional contractual or legal requirements apply to international transfers, anecNote will work with educational organizations to address those requirements as appropriate.
12.4 Regional Privacy Requirements
Depending on the jurisdiction in which a user or educational organization is located, additional privacy rights or transfer requirements may apply.
AnecNote endeavors to comply with applicable privacy and education laws relevant to the operation of the Service, including requirements relating to the international transfer of personal information where those laws apply.
Nothing in this Privacy Policy limits any rights that individuals may have under applicable law.
12.5 Data Localization
At this time, anecNote does not guarantee that personal information or educational records will be stored exclusively within a particular country or geographic region unless otherwise agreed in writing.
As anecNote continues to grow, we may introduce region-specific hosting or data residency options for eligible educational organizations. Where such options are available, additional terms or agreements may apply.
12.6 Questions About International Transfers
Educational organizations with specific requirements relating to international data transfers, regional hosting, or applicable privacy laws are encouraged to contact anecNote before implementing the Service.
We are committed to working with schools and organizations to support compliance with applicable legal and contractual obligations wherever reasonably possible.
I like ending this section with an invitation for organizations to discuss their specific requirements. Many school districts and international schools have unique data residency or transfer obligations, and this language shows anecNote is willing to work collaboratively while avoiding commitments you may not yet be able to guarantee.
13. Data Retention and Deletion
AnecNote retains personal information only for as long as necessary to provide the Service, fulfill legitimate educational and business purposes, comply with applicable legal obligations, resolve disputes, enforce our agreements, and support the continuity of educational records.
The length of time information is retained depends on the type of information, how the Service is used, the instructions of the educational organization or authorized user, applicable contractual commitments, and legal requirements.
Where practical, information that is no longer required is securely deleted, anonymized, or de-identified in accordance with our retention practices.
13.1 Retention Schedule
The table below summarizes the typical retention periods for information processed by anecNote.
| Information | Typical Retention |
|---|---|
| User account information | Until the account is deleted, plus a reasonable period to complete account closure, resolve disputes, or comply with legal obligations. |
| Student information | Until deleted by the educational organization or authorized user, or as otherwise required by applicable agreements or law. |
| Educational documentation | Retained until deleted by the educational organization or authorized user, unless otherwise required by law. |
| Voice recordings | Retained until deleted or removed by the educational organization or authorized user. |
| Speech transcriptions | Retained as part of the associated educational documentation until deleted. |
| Photographs and uploaded media | Retained until deleted or removed by the educational organization or authorized user. |
| Learning stories and reports | Retained until deleted or removed by the educational organization or authorized user. |
| Support requests | Retained for as long as reasonably necessary to resolve inquiries, improve customer support, and comply with legal obligations. |
| Billing and subscription records | Retained for the period required by applicable financial, tax, or accounting laws. |
| Security logs and audit records | Retained only as long as reasonably necessary to maintain platform security, investigate incidents, and comply with legal obligations. |
| Aggregated or de-identified information | May be retained for analytics, research, reporting, product improvement, or historical purposes where it can no longer reasonably identify an individual. |
The retention periods above are intended as general guidelines and may vary depending on applicable law, contractual obligations, or documented instructions from an educational organization.
13.2 Educational Organizations
When anecNote is used by a school or educational organization, the organization generally determines how long educational records should be retained and when those records should be deleted.
AnecNote processes deletion requests in accordance with applicable agreements, documented instructions, and legal requirements. Educational organizations remain responsible for ensuring that their retention schedules comply with applicable educational and privacy laws.
13.3 Account Deletion
Users may request deletion of their anecNote account in accordance with applicable agreements and the functionality available within the Service.
Deleting an account may result in the removal of:
- User profile information.
- Account preferences.
- Personal settings.
- Content owned by the individual user, where applicable.
Where an account is associated with an educational organization, deletion may be subject to the organization’s administrative controls and retention requirements.
13.4 Deleted Information
Deletion requests are processed as promptly as reasonably practicable.
However, certain information may continue to exist for a limited period because it:
- Exists within encrypted backups.
- Is required to complete ongoing synchronization.
- Is necessary to comply with legal obligations.
- Is required to resolve disputes.
- Is necessary to protect the security or integrity of the Service.
Such information will remain protected and will not be restored to active production systems except where required for legitimate operational or legal purposes.
13.5 Backups
To support disaster recovery, business continuity, and system resilience, anecNote maintains secure backups of certain information.
Backups are retained only for the period reasonably necessary to support restoration and operational continuity. Backup data is protected using the same security controls that apply to production systems and is deleted or overwritten in accordance with established backup lifecycle practices.
13.6 Legal Retention Requirements
In certain circumstances, anecNote may retain information for longer than the periods described in this section where necessary to:
- Comply with applicable laws or regulations.
- Respond to lawful legal requests.
- Protect the rights, safety, or property of anecNote, educational organizations, users, or others.
- Resolve disputes.
- Enforce contractual obligations.
- Prevent fraud or investigate security incidents.
Where legally required, retained information will continue to be protected and used only for the purposes for which it is retained.
13.7 De-Identified Information
Information that has been permanently anonymized or de-identified so that it can no longer reasonably identify an individual may be retained for purposes such as:
- Product improvement.
- Platform analytics.
- Reliability monitoring.
- Research and statistical reporting.
- Security analysis.
- Historical trend analysis.
Such information is no longer considered personal information where permitted by applicable law.
14. Security
Protecting personal information and educational records is a core responsibility of anecNote. We implement administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
While no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure, we continually evaluate and improve our security practices to reduce risk and support the confidentiality, integrity, and availability of the Service.
Security measures are designed to be appropriate for the nature of the information processed, the sensitivity of educational records, and the evolving cybersecurity landscape.
14.1 Security Measures
AnecNote maintains security controls that are intended to safeguard personal information throughout its lifecycle.
These measures may include:
| Security Measure | Purpose |
|---|---|
| Encryption in transit | Protect information while it is transmitted between users, devices, and our systems. |
| Encryption at rest | Help protect stored information from unauthorized access where supported. |
| Role-based access controls | Limit access to information based on authorized user roles and responsibilities. |
| Authentication controls | Verify user identity before granting access to the Service. |
| Audit logging | Record significant account and administrative activities to support monitoring and investigations. |
| Secure cloud infrastructure | Host the Service using trusted cloud providers with appropriate security controls. |
| Backup and recovery procedures | Support business continuity and disaster recovery. |
| Continuous monitoring | Detect and respond to unusual activity, operational issues, or potential security incidents. |
Security measures are reviewed periodically and may be updated as technology, risks, and industry practices evolve.
14.2 Access Controls
Access to personal information is restricted to authorized individuals who require access to perform their responsibilities or to provide the requested Service.
Access permissions are managed using role-based authorization and may differ depending on the user’s role within an educational organization. Educational organizations remain responsible for assigning, reviewing, and managing user permissions within their own accounts.
14.3 User Responsibilities
Security is a shared responsibility between anecNote and our users.
Users are responsible for helping protect their accounts by:
- Maintaining the confidentiality of their passwords and authentication credentials.
- Using strong, unique passwords.
- Enabling available security features where appropriate.
- Protecting devices used to access the Service.
- Logging out of shared or public devices after use.
- Promptly reporting suspected unauthorized access or security concerns.
Users should not share their login credentials with others or allow unauthorized individuals to access the Service using their accounts.
14.4 Security Monitoring
To protect the Service, anecNote may monitor platform activity for security and operational purposes.
Monitoring activities may include:
- Authentication events.
- Failed login attempts.
- Suspicious account activity.
- System performance.
- Application errors.
- Security alerts.
- Fraud detection.
- Infrastructure health monitoring.
This monitoring helps us detect, investigate, and respond to security threats while maintaining the reliability of the Service.
14.5 Security Incidents
If anecNote becomes aware of a confirmed security incident involving personal information, we will investigate the incident, take reasonable steps to contain and remediate it, and provide notifications as required by applicable law or contractual obligations.
The timing, content, and method of any notification will depend on the nature of the incident, the information affected, applicable legal requirements, and our obligations to educational organizations.
14.6 Third-Party Providers
Many aspects of the Service rely on carefully selected third-party providers for infrastructure, authentication, payment processing, artificial intelligence services, and other operational functions.
Before engaging significant service providers, anecNote evaluates whether they are appropriate for the services they perform and requires them to maintain reasonable privacy and security protections consistent with applicable agreements.
Additional information regarding our significant service providers is available in Appendix A – Subprocessors.
14.7 Security Limitations
Although anecNote employs measures designed to protect personal information, no security program can eliminate every risk.
Users should understand that:
- No internet transmission can be guaranteed to be completely secure.
- No electronic storage system is immune from every potential threat.
- Security depends in part on the actions of users and educational organizations.
- Prompt reporting of suspected security issues helps reduce potential risks.
For these reasons, users should take reasonable precautions when using the Service and avoid sharing account credentials or uploading information beyond what is necessary for legitimate educational purposes.
14.8 Continuous Improvement
Cybersecurity threats continue to evolve, and anecNote is committed to continuously improving its security program.
We regularly evaluate our administrative, technical, and organizational safeguards and may introduce additional security controls, technologies, policies, and procedures as appropriate to strengthen the protection of personal information and educational records.
Recommendation
As anecNote matures, consider adding a “Security at a Glance” table in this section or linking to a future Security Overview page. For example:
| Area | Current Approach |
|---|---|
| Encryption | Data encrypted in transit and at rest where supported |
| Authentication | Secure account authentication and role-based access |
| Infrastructure | Trusted cloud hosting with monitoring and backups |
| Access Control | Permissions managed through user roles |
| Monitoring | Continuous operational and security monitoring |
| Incident Response | Investigation, containment, remediation, and notification processes |
This gives school IT teams a quick summary while the detailed prose provides the legal and operational context.
15. Student’s and Educational Privacy
AnecNote is designed for use by educators, schools, childcare centers, and other educational organizations. The Service is intended to support educational documentation and is not directed to children as end users.
Students do not create anecNote accounts, manage accounts, or interact directly with the Service. Instead, authorized educators and educational organizations use anecNote to document learning, record observations, prepare educational reports, and support legitimate educational activities.
Because educational documentation often relates to children, anecNote recognizes the importance of protecting student privacy and handling educational information responsibly.
15.1 Student Information
Student information is entered into the Service only by authorized educators or educational organizations for legitimate educational purposes.
Depending on how the Service is used, student information may include:
- Student names.
- Class and grade information.
- Educational observations.
- Learning stories.
- Progress reports.
- Voice observations.
- Photographs.
- Educational documentation.
- Developmental notes.
- Supporting attachments.
AnecNote processes this information only to provide the requested educational services.
15.2 Educational Responsibility
Educational organizations are responsible for determining:
| Educational Organization Responsibilities |
|---|
| What student information is collected. |
| Why the information is collected. |
| Who is authorized to access it. |
| How long educational records are retained. |
| Whether parent or guardian permissions are required under applicable law. |
AnecNote provides the technology used to support these educational activities and processes information in accordance with applicable agreements, documented instructions, and applicable law.
15.3 Privacy Protections
To support the protection of children’s information, anecNote is designed to:
- Restrict access to authorized users.
- Protect educational records using appropriate security measures.
- Support role-based access controls.
- Limit the use of student information to educational purposes.
- Maintain audit and security records where appropriate.
- Assist educational organizations in managing educational documentation responsibly.
These protections are intended to support, not replace, the privacy responsibilities of educational organizations.
15.4 Parents and Guardians
Depending on applicable law and the policies of the educational organization, parents and legal guardians may have rights relating to their child’s educational information.
In many circumstances, requests relating to access, correction, deletion, or other rights should be directed to the educational organization responsible for the student’s records, as that organization determines how educational information is managed.
Where appropriate, anecNote will assist educational organizations in responding to lawful requests concerning information processed through the Service.
15.5 Compliance with Privacy Laws
AnecNote is designed to support educational organizations in meeting applicable privacy obligations.
Depending on the jurisdiction in which the Service is used, these obligations may include laws and regulations relating to:
| Examples of Applicable Laws |
|---|
| Family Educational Rights and Privacy Act (FERPA) |
| Children’s Online Privacy Protection Act (COPPA) |
| General Data Protection Regulation (GDPR), where applicable |
| UK General Data Protection Regulation (UK GDPR), where applicable |
| Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable |
| State, provincial, and national privacy laws applicable to educational organizations |
The applicability of any particular law depends on the location of the educational organization, the users of the Service, and the nature of the information being processed.
Nothing in this Privacy Policy should be interpreted as legal advice regarding compliance with any specific law.
15.6 Our Commitment
We believe that protecting children’s privacy is fundamental to building trust with educators, schools, and families.
For that reason, anecNote is committed to:
- Using student information only for legitimate educational purposes.
- Supporting transparency in how educational information is processed.
- Providing educators with tools that encourage responsible documentation.
- Continuously improving our privacy and security practices.
- Working collaboratively with educational organizations to support compliance with applicable privacy requirements.
Student information should always be treated with care, respect, and professionalism. Every feature within anecNote is designed with the goal of helping educators document learning while supporting the privacy and dignity of every student.
16. Your Privacy Rights
Depending on your location, your relationship with anecNote, and the applicable privacy laws, you may have certain rights regarding your personal information. These rights are not absolute and may vary depending on the nature of the information, the purpose for which it is processed, and the legal obligations that apply to anecNote or the educational organization using the Service.
Where required by applicable law, anecNote will respond to valid privacy requests in accordance with legal requirements and applicable agreements. In some circumstances, particularly where anecNote processes information on behalf of an educational organization, requests relating to student information or educational records should be directed to the relevant educational organization, which is responsible for determining how those records are managed.
16.1 Your Rights
Subject to applicable law, you may have the right to:
| Right | Description |
|---|---|
| Access | Request access to the personal information we hold about you. |
| Correction | Request correction of inaccurate or incomplete personal information. |
| Deletion | Request deletion of personal information, subject to legal and contractual obligations. |
| Restriction | Request that we limit the processing of certain personal information in specific circumstances. |
| Objection | Object to certain types of processing where permitted by law. |
| Data Portability | Request a copy of your personal information in a structured, commonly used, and machine-readable format, where applicable. |
| Withdraw Consent | Withdraw consent for processing that is based on consent, where applicable. |
| Lodge a Complaint | Contact a supervisory authority or regulatory body if you believe your privacy rights have been violated, where permitted by law. |
The availability of these rights depends on the applicable legal framework and the role anecNote plays in processing the information.
16.2 Educational Records
When anecNote is used by a school or educational organization, requests relating to student information, educational records, learning documentation, or similar records should generally be directed to the educational organization responsible for those records.
Educational organizations determine how educational records are collected, maintained, disclosed, retained, corrected, or deleted. Where appropriate, anecNote will assist educational organizations in responding to lawful requests in accordance with applicable agreements and legal requirements.
16.3 Exercising Your Rights
If you wish to exercise a privacy right relating to personal information processed directly by anecNote, you may contact us using the contact information provided in Section 19 – Contact Us.
To help protect personal information, we may ask you to verify your identity before responding to your request. We may also request additional information necessary to understand or process your request.
16.4 Limitations
Certain requests may be limited or declined where permitted or required by law. For example, we may retain or continue processing information where necessary to:
- Comply with legal obligations.
- Fulfill contractual commitments.
- Protect the rights, safety, or security of anecNote, educational organizations, users, or others.
- Detect or prevent fraud, abuse, or security incidents.
- Establish, exercise, or defend legal claims.
- Maintain the integrity of educational records.
Where we are unable to fulfill a request, we will explain the reason to the extent permitted by applicable law.
16.5 Response Time
We aim to respond to verified privacy requests as promptly as reasonably practicable.
The time required to respond may vary depending on:
| Factor | Examples |
|---|---|
| Applicable law | Different jurisdictions establish different response deadlines. |
| Complexity | Requests involving multiple systems or large volumes of information may require additional time. |
| Verification | Additional time may be needed to verify identity or authority before disclosing information. |
| Educational organization involvement | Requests concerning educational records may require coordination with the relevant organization. |
Where permitted by law, we will notify you if additional time is required to process your request.
16.6 Non-Discrimination
AnecNote will not discriminate against individuals for exercising privacy rights provided under applicable law.
However, certain features of the Service may no longer be available if the processing of specific information is required to provide those features or to comply with legal or contractual obligations.
16.7 Questions About Your Rights
If you are unsure whether a particular privacy right applies to you, or if you have questions about how anecNote processes your personal information, we encourage you to contact us at compliance@anecnote.ai. We are committed to working with users and educational organizations in a transparent and respectful manner to address privacy concerns and support compliance with applicable privacy laws.
17. Changes to This Privacy Policy
AnecNote may update this Privacy Policy from time to time to reflect changes in our products and services, technological developments, legal or regulatory requirements, industry standards, or our privacy practices.
When we make changes, we will revise the “Last updated” date at the beginning of this Privacy Policy. If the changes are material, we may also provide additional notice where appropriate, such as through the Service, by email, or by other reasonable means consistent with applicable law.
We encourage users to review this Privacy Policy periodically so they remain informed about how personal information is collected, used, shared, and protected.
Unless otherwise required by applicable law, changes to this Privacy Policy become effective on the date specified at the beginning of the updated version. Your continued access to or use of the Service after the effective date of the revised Privacy Policy constitutes your acknowledgment of the updated Privacy Policy.
If you do not agree with a revised Privacy Policy, you should discontinue use of the Service and, where applicable, contact your educational organization or anecNote regarding your account.
17.1 Previous Versions
For transparency, anecNote may maintain archived versions of previous Privacy Policies or a summary of significant changes, where appropriate. Historical versions may be made available upon request or through our website, subject to applicable legal and operational considerations.
17.2 Material Changes
Examples of changes that may be considered material include:
- Significant changes to how personal information is collected or used.
- Changes affecting the sharing of personal information.
- The introduction of new categories of personal information processed.
- Changes resulting from new legal or regulatory requirements.
- Significant changes to user rights or privacy choices.
Not every update will be material. Editorial revisions, clarifications, formatting improvements, or other changes that do not materially affect privacy practices may be made without separate notice beyond updating the “Last updated” date.
18. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, our privacy practices, or the way anecNote processes personal information, we encourage you to contact us. We are committed to responding to privacy inquiries in a timely, transparent, and respectful manner.
Depending on the nature of your inquiry, we may ask you to provide additional information to verify your identity or confirm your authority before responding to requests involving personal information. This helps us protect the privacy and security of the individuals whose information we process.
If your request relates to student information or educational records maintained on behalf of a school, school district, childcare center, or other educational organization, you should generally contact the relevant educational organization first. In many circumstances, the educational organization is responsible for determining how educational records are managed and for responding to requests relating to access, correction, deletion, or other rights. Where appropriate, anecNote will assist educational organizations in fulfilling lawful requests in accordance with applicable agreements and legal requirements.
You may contact anecNote using the following information:
| Contact Method | Details |
|---|---|
| Company | anecNote LLC |
| Mailing Address | 164 Nassau Blvd, Garden City, NY 11530, United States |
| General Support | support@anecnote.ai |
| Privacy Inquiries | compliance@anecnote.ai |
Appendix A: Subprocessors and Service Providers
AnecNote relies on carefully selected third-party service providers (“Subprocessors”) to help operate, secure, and improve the Service. These providers perform specific functions on our behalf and process personal information only as necessary to deliver the services they have been engaged to provide.
AnecNote selects service providers based on factors including security, reliability, operational capability, and suitability for educational environments. Where appropriate, we enter into contractual agreements that require service providers to protect personal information and process it only for authorized purposes.
The categories below describe the types of providers we may use. Because our infrastructure and service providers may change over time, this appendix may be updated periodically without requiring changes to the main body of this Privacy Policy.
| Category | Purpose | Examples of Information Processed |
|---|---|---|
| Cloud Infrastructure & Hosting | Host the anecNote platform, databases, storage, networking, backups, and supporting infrastructure. | Account information, educational documentation, application data, uploaded files, system metadata. |
| Authentication & Identity Management | Verify user identity, manage secure authentication, and support account access. | Account credentials, authentication tokens, login metadata, user profile information. |
| Artificial Intelligence Services | Generate documentation drafts, summaries, learning stories, educational insights, transcription, and other AI-assisted features. | Voice observations, uploaded photographs, written documentation, educator prompts, related metadata. |
| Payment Processing | Process subscription payments, renewals, invoices, and billing transactions. | Billing information, subscription records, payment metadata. Payment card information is processed by the payment provider and is not stored by anecNote. |
| Email & Communication Services | Deliver account verification emails, password resets, product communications, and customer support messages. | Email addresses, message content, delivery metadata. |
| Customer Support Tools | Help respond to customer inquiries, troubleshoot issues, and provide technical assistance. | Support requests, account identifiers, diagnostic information shared during support interactions. |
| Analytics & Performance Monitoring | Measure platform reliability, diagnose technical issues, monitor performance, and improve the Service. | Device information, usage statistics, application events, diagnostic logs, crash reports. |
| Error Monitoring & Logging | Detect software errors, investigate incidents, and improve platform stability and security. | Error reports, technical logs, system metadata, diagnostic information. |
| File Storage & Media Processing | Store and process uploaded documents, images, audio files, and other educational media. | Uploaded files, associated metadata, storage identifiers. |
| Content Delivery & Networking | Improve performance, availability, and secure delivery of application content. | Network requests, IP addresses, device information, cached application assets. |
Provider Selection
Before engaging significant service providers, anecNote evaluates factors such as:
- Security and privacy practices.
- Reliability and operational maturity.
- Compliance with applicable contractual obligations.
- Ability to protect confidential educational information.
- Ongoing service performance and availability.
Where appropriate, service providers are required to process personal information only on documented instructions from anecNote and to implement reasonable safeguards to protect the information they receive.
International Processing
Some service providers may process information in countries other than the country where the educational organization or user is located. Where cross-border processing occurs, anecNote seeks to implement appropriate safeguards consistent with applicable law and our contractual commitments.
Additional information regarding international data transfers is provided in Section 12 – International Data Transfers.
Current Service Providers
As of the “Last updated” date of this Privacy Policy, anecNote may utilize service providers within the following categories:
| Service | Current Provider* |
|---|---|
| Cloud Infrastructure & Database | Supabase |
| Artificial Intelligence | Google Gemini |
| Authentication | Supabase Authentication |
| Subscription & In-App Purchases | Stripe (Web), RevenueCat (Mobile) |
| Email Delivery | Google Workspace |
| Domain & DNS | Hostinger |
| Application Hosting | Hostinger |
| Source Code Management | Hostinger |
*Service providers may change over time as our infrastructure evolves. The categories and purposes described in this appendix remain applicable even if individual providers are replaced.
Questions About Our Service Providers
If you have questions regarding the categories of service providers used by anecNote or how they process personal information on our behalf, please contact us using the information provided in Section 18 – Contact Us.
Appendix B: Categories of Personal Information
This appendix provides a high-level summary of the categories of personal information that may be processed through anecNote. It is intended as a reference to support transparency for educators, educational organizations, and procurement teams.
The categories below are representative of the information processed through the Service and may vary depending on how anecNote is configured and used by an educational organization.
| Category | Examples | Primary Source | Primary Purpose |
|---|---|---|---|
| Account Information | Name, email address, password, profile photo, organization, role, preferences | User | Create and manage accounts, authenticate users, personalize the Service |
| Organization Information | School name, classes, grade levels, organizational settings | Educational Organization | Configure the workspace and manage educational records |
| Student Information | Student names, class assignments, identifiers, educational observations | Educators or Educational Organization | Document student learning and maintain educational records |
| Educational Documentation | Anecdotal notes, observations, assessments, reflections, evidence of learning | Educators | Create educational documentation and support reporting |
| Voice Observations | Audio recordings, transcriptions, educator prompts | Educators | Generate documentation drafts and educational insights |
| Photographs & Media | Student photographs, classroom images, uploaded files, media metadata | Educators | Support documentation, evidence collection, and AI-assisted analysis where enabled |
| Learning Stories & Reports | Narrative documentation, progress reports, summaries, exported reports | Educators | Communicate student learning and support assessment |
| AI Inputs & Outputs | Prompts, generated drafts, summaries, learning stories, suggestions | Educators | Provide AI-assisted educational documentation and workflow support |
| Billing Information | Subscription details, invoices, payment records | User | Manage subscriptions and payments. Payment card information is processed by payment providers, not anecNote. |
| Support Information | Customer support requests, correspondence, troubleshooting details | User | Provide technical support and resolve issues |
| Technical & Usage Information | Device type, browser, operating system, IP address, application events, crash reports, diagnostic logs | Device and Service | Operate, secure, monitor, and improve the Service |
| Authentication Information | Login history, authentication tokens, security events | User and Service | Protect accounts and maintain platform security |
Sensitive Educational Information
Some educational documentation created by educators may contain information that is considered sensitive under applicable privacy laws or school policies.
Depending on how the Service is used, this may include:
- Developmental observations.
- Behavioral observations.
- Student support documentation.
- Learning support or intervention records.
- Individual learning goals.
- Family communication notes.
- Other educational records created by authorized educators.
AnecNote processes this information solely to provide the educational services requested by educators and educational organizations and does not use it for advertising or the sale of personal information.
Information We Do Not Intentionally Collect
AnecNote is not designed to intentionally collect unnecessary categories of personal information.
Unless specifically required for a legitimate educational purpose or legal obligation, the Service is not intended to collect:
- Government-issued identification numbers.
- Payment card numbers (processed directly by payment providers).
- Biometric identifiers used for identification.
- Precise geolocation information.
- Personal health records unrelated to educational documentation.
- Information unrelated to the operation of the Service.
If such information is inadvertently submitted, it will be handled in accordance with this Privacy Policy and applicable law.
Data Minimization
AnecNote is designed around the principle of data minimization. We strive to collect and process only the information reasonably necessary to:
- Provide the requested Service.
- Support educational documentation.
- Maintain platform security.
- Fulfill contractual and legal obligations.
- Improve the reliability and functionality of the Service.
Educational organizations and educators remain responsible for determining what information should be documented within their own educational records and for ensuring that only appropriate information is entered into the Service.
